OPNIQ Shipping Information
We understand how important discretion, speed, and reliability are. At OPNIQ, we ensure that your order is processed promptly and delivered in secure, neutral packaging – because your satisfaction and privacy are our top priorities.
1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
2. Delivery Time and Estimated Delivery Time
Estimated delivery times vary by location:
USA / Canada / UK / EU: 7–15 business days
Australia / New Zealand: 8–18 business days
Rest of the World: 10–25 business days
Note: Delivery times may vary slightly due to local customs procedures or external factors beyond our control.
3. Shipping Methods
We work with trusted carriers such as DHL, USPS, YunExpress, Royal Mail, and local postal services to ensure reliable and discreet delivery.
All packages are shipped in neutral, unmarked packaging, with no brand or product details visible on the outside.
4. Shipping Costs
Shipping costs are calculated at checkout and are based on:
Destination country
Package weight and size
Chosen shipping method (standard or express, if available)
5. Free Shipping
We offer free standard shipping for orders that meet the following conditions:
Order value: 69.99 EUR or more
Eligible regions: USA, Canada, United Kingdom, European Union, Australia
Discounted rates may apply for other countries, which will be displayed at checkout.
6. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number and a tracking link.
You can also track your order through our "Track Order" page.
7. COVID-19 and Unexpected Delays
Due to ongoing pandemic-related restrictions or customs clearance issues in certain regions, there may be unexpected shipping delays.
We appreciate your patience and recommend allowing a bit more time during peak seasons or global disruptions.
8. Discreet Packaging
We take privacy seriously. All OPNIQ orders are shipped in neutral packaging without brand names – without product names, logos, or adult labels – to ensure maximum discretion.
Questions?
If you have any questions about your shipping status, feel free to contact us at:
contact@lxqee.com
We respond within 24–48 business hours.
