• Deutsch
  • čeština
  • English
  • Français
  • Czech Republic(CZK Kč)
  • Germany(EUR €)
  • United States(USD $)
Free shipping on orders over €60 Free shipping on orders over €60
/

Privacy Policy

OPNIQ Privacy Policy

At OPNIQ, your privacy is important. This privacy policy explains how we collect, use, store, and protect your personal data when you visit our website or purchase our products. Our goal is complete transparency – because your trust is the foundation of our business relationship.

1. Your rights as a data subject
You have the right to:

Access your personal data, have it rectified or deleted

Object to the processing of your data or request its restriction

Request a copy of your data (data portability)

Withdraw your consent at any time

File a complaint with your local data protection authority

To exercise these rights, please contact us at: kontakt@lxqee.com
2. What data we collect and how
We collect personal data in the following ways:

a) Information you provide voluntarily:

Name, email address, shipping and billing address

Phone number (optional)

Payment data (securely processed via third-party gateways)

Messages through contact forms or email

Account data (if you create an account)

b) Automatically collected information:
IP address, browser type, device ID, operating system

Website usage data through cookies, pixels, and analytics tools

Geolocation data (approximate)

3. Why we collect your data and how we use it
We collect and process your data to:

Fulfill and deliver your orders

Process payments securely

Provide customer support and respond to inquiries

Send order updates and special offers (if you consent)

Improve the performance and usability of our website

Fulfill legal obligations and protect against fraud

We only store the data necessary for these purposes and never sell your personal data.

4. Financial information and sales terms
Your payment data (e.g., credit card numbers) is processed solely by certified third parties such as Stripe or PayPal. We do not store complete payment data on our servers.

All sales are subject to our [Terms of Service] and [Return Policy], which govern the transaction terms, shipping, and warranty conditions.

5. Who is responsible for your data?
The responsible party is:

OPNIQ Official
Email: kontakt@lxqee.com

This organization determines the purpose and means of processing your personal data.

6. Who else can access your data? We only share your data with the following trusted third parties as necessary:

Payment processors (e.g., Stripe, PayPal)

Fulfillment partners and shipping companies

Email service providers (e.g., Klaviyo, Mailchimp)

Web analytics and performance tools (e.g., Google Analytics)

Legal and regulatory authorities, as required by law

All partners are contractually obligated to protect your data under strict confidentiality agreements.

7. Duration of data storage
We only store your personal data as long as necessary:

Fulfillment of the collection purpose

Compliance with legal, accounting, or reporting obligations

Provision of customer support and warranty services

Inactive accounts and personal data will be deleted after 24 months, unless otherwise required by law.

8. Conditions for data deletion
We will permanently delete your personal data if:

You request it via email

It is no longer needed for the original purpose

You withdraw your consent (if consent was the legal basis)

The data has been stored longer than the legal retention period

To request deletion, please contact: kontakt@lxqee.com

9. How we protect your personal data
We implement strict security measures to protect your data:

SSL encryption for all website traffic

Secure data storage through firewalls and access controls

Regular website and server updates

We only work with GDPR/CCPA compliant service providers

We take all measures to minimize the risk of unauthorized access, misuse, and data breaches.

10. Updates to this policy
We may update this privacy policy regularly. Changes will be posted on this page and will take effect immediately.
We recommend that you visit this page regularly to stay informed.

Contact
If you have questions about privacy, please contact:

OPNIQ Data Protection Officer
Email: kontakt@lxqee.com